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Dear
Reader,
What are the most important elements of our market research, and how
will I weave them into the commercial visually and audibly? Where's the
new hook to get the soon to be "ex-smokers attention" and how
do I portray these hot buttons in the spot?
We understand the smokers problem. In the original spot the strongest
selling point to buy was selling a feature-All Natural Non Nicotine
Money Back Guaranteed Product. It didn't even touch the REAL problems of
the smokers, and this is why we believe the spot fell-off in its sales
early on in the project. There are only so many early adopters who will
buy a new product-feature. The majority of people respond to something
that really shakes at the root of their problems.
What Were The Motivating Factors That Made Smokers Want to Quit for
Good?
So, what were the motivating factors that made smokers want to quit
for good? According to the survey: They want better health which
included improved breathing, the elimination of coughing and hacking,
increased energy, and reduce everyday family pressure to quit smoking.
All of these factors topped the list. NONE of these points were
addressed in the old commercials.
The original spots focused on the theme that it is BAD to smoke,
which is the most overused and obvious fact to every smoker in the
United States. This does nothing to motivate the smoker to quit; frankly
it probably served to undermine their motivation to buy the product.
I believe that just the suggestion of a "healthier happy life
without being told how bad smoking was for them is what a potential
quitter needs to hear." These factors make up a vision and postive
goal to achieve, rather than the elimination of a negative, everyone
buys HOPE FOR SOMETHING BETTER.
Issue34:TheProducer's
Perspective-Research Before and After
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HOW
They Wanted/Needed to Quit |
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Along with people's motivations to quit we learned HOW they
wanted/needed to quit. People felt they needed outside help. Not
only was this a powerful fact that people talked about in the
telephone survey, it was a top rated factor they reacted to in
the "old commercial."
This was an indirect effect, because they responded to
something that was mentioned in a testimonial. But there is
nothing in the original commercial that really focused on
outside SUPPORT, or a way that quitters can get help.
Smokers realize they need help, and they responded to that in
the old commercial. We found that we needed to think about the
elements of the product that provide outside help, and how to
position this in the new commercial. We want to strike this
"cord" in the viewer.
Issue
33: Using Scientific Research in the Art of Commercial
Production »
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Start
Putting It Together |
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The All Natural Quit Smoking Systems are new to the market
place, so that alone open a lot of peoples' eyes and ears. This
is the unique selling proposition (UPS), and the reason why this
product is different from the others. This is why this product
has it's turn to shine in the Marketing SUN!
Having a supported system that deals with the physical,
mental, and long term effects of quitting seems to be the kicker
to get people to try the no risk system. The "natural'
element of this system is the key to getting people to try
something new, but the support factor is the follow through in
which "fence sitters" will place their trust in having
this product work for them in the long run.
Integration
of Customer Research into a DRTV Commercial Production »
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We
Will Use a "Slice of Life" Vignette Style Spot |
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I believe instead of a yell and sell or testimonial driven
approach, we will use a "slice of life" vignette style
spot to get the buyer to identify with all of the positive
situations that this product will bring to their lives.
I believe if we show scenarios that depict improved health
(i.e. climbing the stairs with no shortness of breath), no
berating spouse, kids who now want to hug you, etc., we will be
able to get smokers and SMOKERS FAMILIES (those who don't smoke
are potential buyers for family members who do) to identify with
the benefits of this product. Couple that with the fact that the
product is a complete system that will help you quit from start
to finish with no letdown. We will be able to hit all of the hot
buttons necessary to convince someone to take action.
I will sprinkle in some of the old testimonials to support
our copy points. The product shots are what they are only this
time we stress the systematic approach of this product as
opposed to the 'quick fix" instant miracle variety (which
no one believes anyway). Overall, we will address the smokers
problems so he/she can identify with the presentation, empasize
the positive motivations/benefits of quitting, the completeness
of the system, its no risk guarantee and, most importantly, the
fact that we know what a smoker goes through every day of his
addicted life to cigarettes without saying how bad it is for
them.
Hopefully, we have learned from the research where the old
commercial "missed the mark" in the initial approach.
The results from the research are pretty concise, so my job is
to insure that the translation of the results into a hard
selling, action provoking script is achieved.
Issue
31: Creating a Commercial That Fits Your Customer's
Problems/Solutions/Profiles »
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If
it Doesn't Work I May Take up Smoking! |
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I'll report back to all your readers after we re-script,
re-shoot and re-test. If it works then it will be clear that
doing market research is a mandate, especially when you deal
with people's motivations, identification, and creation of a
vision that will cause them to buy. Its not a pasta pan!
If it doesn't work I may take up smoking!
Issue
4 Immediate Update: Unlocking Your Customer's Wallet »
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