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Immediate Update 2-Issue 67:Putting up a website is like winking in the dark )
What is a WEBmercial? July 2005
in this issue
  • So What! Why is this Different or Effective?
  • Qualifying a Customer-Creating a Bond on Top of Personal Interest
  • Electronic Commercials Evaporate-A WEBmercial STAYS.

  • Dear Reader,

    As time goes on we will find new definitions of this term-WEBmercial. Today we are defining it according to what we anticipate it will be and to a certain extent how this marketing/sales approach may rival more traditional commercials such as RADIOmercials, INFOmercials, and/or TVmercials. A WEBmercial is located Online by entering a web address in your browser. It is instantly loaded and appears on screen usually with a host/hostess appearing immediately and announcing exactly what you are about to view and hear. It is a LIVE-like, personal one-on-one, internet appropriate type of presentation, filled with interactivity, visuals, audio, and graphic demonstrations of a product and/or service.


    Caswell Forrest

     

    So What! Why is this Different or Effective?
    First, lets look at how this feels. The feeling of viewing and listening to a WEBmercial is very personal-it is a sales pitch made especially for you. You went online to see it, and now this host is talking directly to ONLY YOU, and it is not a talking head in a video screen. NO! it is a person standing directly in front of you-their entire body (head to toe) and they are ONLY talking to you. Matter fo fact, that person walked out on the screen, looked directly at you and continues to gesture, move around, point at things, and ACT LIKE A LIVING PERSON. You wound up there because you wanted to wind up there. You got the web address or you remembered it, you went to your computer, typed in the address, and now here is this person showing you what interested you in the first place. Just like the LIVE fairs-there are hundreds of booths and products to look at, but it is that one product, that one demonstration that caught your eye-because that product maybe for you. You had enough interest to stop and take in the demonstration.

     

    Qualifying a Customer-Creating a Bond on Top of Personal Interest
    One of the paramount objectives in MAKING a direct response (DR) sale is evoking an emotional response in the viewer or listener, and that emotional response will lead the person to take action or ultimately BUY your product-NOW! Many times this is called impulse purchasing. The miracle of DR is anyone ever buys- because the commercial is uninvited into the viewers livingroom and the customer usually is not looking for the product they just purchased-they bought it on impulse, right now! However these types of transactions go on everyday 24/7, 365 days a year! The logic of using the WEBmercial is as follows: Instead of relying on the impulse purchase now, CREATE the impulse to view/hear the WEBmercial/presentation of the product online. When the prospective customer takes the time to view the WEBmercial- that person is already predisposed or a qualified buyer. When this person has a personal one-to- one showing of the product and is SOLD-the purchase will occur. The prospective customer bonds with the host, presentation, benefits and features of the product-unlike what a radio or TV commercial can effect. Why, because it is personal, interactive, a controlled presentation on the part of the customer, and primarily because there was customer interest in the first place. Later we will discuss why this leads to more sales and revenue with less cost.

     

    Electronic Commercials Evaporate-A WEBmercial STAYS.
    When a RADIOmercial or TVmercial airs it is only as good as the time it plays. Once that 28 minutes and 30 seconds are over so is your selling opportunity. People do go to published websites, however most websites are passive, and the sites themselves offer the opportunity to order-BUT really don't sell. Today websites (as extensions of DR commercials) are treated as afterthoughts-a way to capture customers that want to go online to buy-20% of buyers these days. Many sites offer small video screens that REPLAY what a person may have seen on TV, but why go to a site only to see what you saw on TV? NEXT ISSUE: The WEBmercial as your sales platform or selling 24/7 directly to qualified prospects who are interested in buying

     

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